Overwatch Unit
Frontline volunteers providing emotional and relational support to therapy clients
Being a member of the OVERWATCH UNIT is a critical part of carrying out the Vision and Mission of Ten Ten Life by supporting clients and embodying our core values of Love, Integration, Freedom, and Equipping.
What is Overwatch?
THE OVERWATCH UNIT is responsible for providing supplemental emotional and relational support to Ten Ten Life clients while they are engaged in Therapeutic services with Ten Ten Life.
OVERWATCH members act as representatives of the Ten Ten Life organization so that clients are able to experience a more personal, human connection.
OVERWATCH members may also act as liaison between clients and Ten Ten Life organization as needed, helping to facilitate communication re: Ten Ten Life community events, or notifying the organization of client concerns.
In all communication with clients, we expect OVERWATCH members to personify Ten Ten Life’s core values of Love, Integration, Freedom, and Equipping, and strive to provide personal interactions that enable clients to experience the 7 S’s of Secure Connection: Seen, Soothed, Safe, Synergy, Significance, Summoning, and Sending
Who Are We looking for?
Ideal OVERWATCH UNIT applicants meet these criteria
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Individuals who are currently serving, or have previously served in the US Military or as a First Responder (Police, Fire, EMT, Dispatcher) and are personally aware of the individual and familial stressors and sacrifices inherent in serving in these roles.
An individual who has “done their own work” in terms of pursuing healing and recovery from their own mental health struggles, service-related or otherwise, either through formal or informal therapy or coaching, and who can effectively serve as a “guide” to others who are still “in the trenches,” meaning still actively serving and/or still suffering from effects of trauma exposure.
Persons with sufficient flexibility and time to conduct regular check-ins with clients, ideally weekly.
Position Responsibilities
Types of tasks OVERWATCH members may be asked to engage in to provide support for Ten Ten Life clients:
Personal Client Check-Ins
OVERWATCH members will be assigned Ten Ten Life clients who are currently engaged in Counseling services in the 9-month LIFE Group Program.
OVERWATCH members will be responsible for proactively contacting this client to develop rapport and discuss desire to offer continued support/encouragement on behalf of Ten Ten Life.
OVERWATCH members will, in collaboration with clients, develop a schedule for check-ins re: client progress/support at a mutually determined frequency (ideally weekly, no less than monthly), and via a mutually agreed upon method (e.g. phone, video chat, in-person, etc…).
OVERWATCH members will, in the event of a client emergency (e.g. client suicidal ideations, significant injury of client or family member), act as necessary to ensure the physical safety of the client by sharing any client-related safety concerns with Ten Ten Life leadership.
Promoting Client Community Engagement
During regular client check-ins, OVERWATCH members will keep clients apprised of upcoming offerings for Ten Ten Life community engagement and Youth service opportunities, and extend personal invites.
Whenever possible, the OVERWATCH members will personally attend community engagement events in order to further develop relationship and rapport with clients.
Networking and Organizational Support
It is highly desirable that OVERWATCH members also actively recruit others interested in volunteering in the OVERWATCH UNIT.
Also highly desirable that OVERWATCH members are active spokespersons in their spheres of influence, helping to generate awareness about Ten Ten Life among potential clients and donors.
Training and Support Provided
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Intro to OVERWATCH
This training will provide information on the history, rationale, mission, and operations of the OVERWATCH unit.
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7 S’s of Secure Attachment
Characteristics of communication and relationship with clients that will most effectively engender a sense of safe and secure interpersonal connection and trust.
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Quarterly UNIT meetings
Virtual meetings for additional training as needed, space for OVERWATCH members to ask questions of Ten Ten Life leadership, and an opportunity for members to mutually support one another.
Interested in Joining?
